This event and subsequent customer insight informs how we create our product — helping customers achieve superior outcomes without forcing them to adapt how they work best. With our head office being based in New Zealand, we regularly work alongside leading first responders, Coastguard and aviation organisations to ensure TracPlus is meeting our customers' needs in New Zealand, and beyond.
TracPlus is a trusted asset tracking provider for aviation, maritime and land-based vessels in New Zealand.
TracPlus offers aircraft and fleet tracking for some of New Zealand’s most trusted organisations such as St John, New Zealand Air Rescue, Coastguard and Westpac Rescue Helicopter.
We cover those operating in firefighting, air rescue, tourism, agricultural operations, mining and coastguard to name a few.
“Aircraft tracking has made our lives easier, and our jobs safer. We cannot and would not be without it. It’s the best thing since sliced bread.” Richard Mills, Heliworks Queenstown Helicopters
TracPlus allows you to track your fleet and crews in real-time. TracPlus allows you to track your aircraft in either satellite and cellular, automatically switching to satellite tracking when you’re out of cellular range. This technology is hugely cost-effective as you only for paying for satellite tracking when you’re not in cellular range.
Reliably message your team via text, email or through our app. Stay in contact with your team, regardless of their location.
With TracPlus, you can stay up-to-date with the status of your fleet. Receive notifications via text or email once an aircraft takes off, lands, or any event that is relevant to your mission. Our Event Alerting feature is popular with air medical customers, flight schools, aerial firefighting operators and tourism operators.
Streamline business and reduce error with our Automated Mission Reports. At the end of a mission, a mission report can be automatically generated and emailed to the recipients of your choice, enhancing your organisation’s efficiencies and meeting contractual obligations.
Created originally for St John Air Desk, Status Boards allow you to maintain situational awareness at a glance. Status Boards present an up-to-date summary of the status of all of your assets.
“The flight following capability is just superb for looking after the coordination and dispatch of St John’s 30 Rescue Helicopters and 3 fixed-wing aircraft throughout New Zealand. We would like to thank TracPlus for all of the support it has provided the National Air Desk and its staff.”
TracPlus in Action
One of our founding customers, Helicopters Otago Limited have been TracPlus Customers since 2007 and helped lead product testing in the years leading up to our launch. Heli Otago have grown significantly since beginning with one hire helicopter, to now owning and operating one of the largest helicopter operations in New Zealand. With nearly 30 years experience in the aviation industry, Graeme Gale and Helicopters Otago are a wealth of knowledge and are dedicated to supplying clients a professional business for air charter, air rescue and commercial services throughout the South Island.
With increasing cellular coverage and quality around the country, we’re saving up to 70% of our tracking bill thanks to the RockAIR.
Graeme Gale, Otago Helicopters
Business Development Manager, New Zealand
As the Business Development Manager for New Zealand, I spend my time talking with customers, prospects and resellers about TracPlus and their businesses. I do everything from the most minor support request to presentations and building business cases for corporate clients.
I began at TracPlus six years ago, and have since been involved with many facets of the company which has led me to my current role.
My background is a little varied. I started my working life as a mechanic but due to serious injuries, I had to rethink my career. I always enjoyed IT and Customer Service, and after a 2-year role in customer service, I came across the position at TracPlus and jumped at the opportunity.
I truly love my job and get a great deal of satisfaction from working with my clients to solve their problems. Being an ex-mechanic, I have a true passion for anything with an engine and I consider modern engineering and design a thing of beauty. My extended family have always been involved in helicopters, so I have always had an attraction to them.